Privacy Policy

Introduction

At Pause Café (operated by French Dairy Corporate Services Sdn Bhd), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services.

Company Information

Information We Collect

Personal Information You Provide

• Account Information: Name, email address, phone number, password (managed by Stack Auth)
• Order Information: Delivery addresses within Kuala Lumpur, payment information, food preferences
• Communication: Messages, reviews, customer service interactions
• Marketing Preferences: SMS and email marketing opt-in status

Information Collected Automatically

• Usage Data: How you interact with our website and app
• Device Information: IP address, browser type, operating system
• Location Data: Delivery address within Kuala Lumpur area (with permission)
• Cookies: We use cookies to enhance your experience

Third-Party Information

• Payment Processing: Payment data processed by Stripe (we do not store full payment details)
• Authentication: Account data managed by Stack Auth
• Delivery Services: Location and delivery status within Kuala Lumpur
• Social Media: If you connect social media accounts through Stack Auth

Your Privacy Rights Under Malaysian Law

You Have the Right To:

• Access: Request a copy of your personal information
• Update: Correct or update your information through your account
• Delete: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Portability: Receive your data in a portable format
• Object: Object to processing of your information

How to Exercise Your Rights:

• Email: contact@pausecafe.com.my
• Phone: +60 11 1232 7631
• Visit: Pause Café, Dutamas Condo, 28, Jalan Dutamas Raya, Segambut, 51200 Kuala Lumpur

Service Provider Details

Contact Information